Terms of service

Effective Date: September 15, 2026

Welcome to Blushy Glow Lab. These Terms of Service (“Terms”) apply to your use of our website, online store, checkout functions, products, and related services.

In these Terms, “Blushy Glow Lab,” “we,” “us,” and “our” refer to Blushy Glow Lab. “You,” “your,” and “customer” refer to visitors, purchasers, and other users of our store.

By visiting our website, placing an order, completing a purchase, or otherwise using our services, you agree to these Terms together with the other policies published on our website, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.

If you do not agree with these Terms, please do not use our store or submit an order.

1. USING OUR STORE

You may use Blushy Glow Lab only for lawful purposes.

By using our website or submitting an order, you represent that you have the legal capacity to enter into a binding transaction under applicable law or that you have appropriate parental or guardian authorization where required.

You agree not to:

Use our website for fraud or other unlawful purposes;
Provide materially false information;
Misrepresent your identity;
Attempt unauthorized access to accounts, systems, or data;
Circumvent website security controls;
Introduce viruses, malware, scripts, or harmful code;
Abuse payment, checkout, or promotional systems;
Violate another person's privacy or intellectual property rights; or
Violate applicable federal, state, or local law.

We may reasonably restrict or suspend access when necessary to address fraud, security concerns, unlawful activity, or material violations of these Terms.

2. PRODUCT INFORMATION

We make reasonable efforts to present our products accurately.

Product pages may include information such as:

Product images;
Sizes or quantities;
Colors;
Packaging;
Materials or ingredients, where applicable;
Product features;
Intended use; and
Other relevant specifications.

Actual product appearance may differ slightly because of:

Device display settings;
Lighting;
Packaging revisions;
Manufacturing variations; or
Production updates.

We may revise product information where reasonably necessary to correct errors or reflect legitimate changes.

Nothing in these Terms permits Blushy Glow Lab to knowingly make false or misleading claims regarding merchandise.

3. AVAILABILITY OF MERCHANDISE

Products are offered subject to availability.

The appearance of an item on our website does not guarantee that inventory will remain available until fulfillment.

We may reasonably:

Limit quantities;
Remove unavailable products;
Discontinue merchandise;
Correct inventory errors;
Restrict availability based on destination; or
Change the products offered through our store.

If an item becomes unavailable after payment has been collected and we cannot fulfill the order, we will provide an appropriate resolution, including a refund where required.

4. PRICES

Unless otherwise stated, prices displayed through our U.S. store are expressed in U.S. Dollars (USD).

Prices may change before an order is completed.

The final checkout amount may include:

Merchandise subtotal;
Discounts;
Shipping charges;
Applicable sales taxes; and
Other charges clearly disclosed before payment.

Customers should review the complete amount shown during checkout before completing a purchase.

5. ERRORS OR INACCURACIES

Although we make reasonable efforts to keep store information accurate, unintended errors may occasionally occur.

These may involve:

Product descriptions;
Product prices;
Inventory;
Promotional offers;
Discounts;
Shipping information;
Images; or
Other website content.

We may correct such errors when discovered.

If a material error affects an order that has already been submitted, we may contact you with corrected information and provide appropriate available options, including cancellation and refund where necessary.

We will not knowingly use an error to impose misleading or undisclosed terms on a customer.

6. PAYMENT AUTHORIZATION

Available payment methods will be displayed during checkout.

Payments may be processed through Shopify, Shopify Payments, card networks, banks, or other authorized payment providers.

By submitting payment information, you confirm that:

You are authorized to use the selected payment method;
The information supplied is accurate;
The billing information is valid; and
You authorize payment of the total displayed at checkout.

Payment providers may independently approve, review, delay, or decline transactions for authorization, security, or fraud-prevention purposes.

7. ORDER REQUESTS

Submitting an order through Blushy Glow Lab constitutes a request to purchase the merchandise included in that order.

An automated order confirmation generally confirms that we received your order. It does not necessarily mean that fulfillment or shipment has already occurred.

Orders remain subject to reasonable verification for:

Inventory availability;
Payment authorization;
Accurate customer information;
Shipping eligibility;
Fraud prevention; and
Other legitimate fulfillment requirements.
8. ORDER REFUSAL OR CANCELLATION

Where permitted by applicable law, we may decline or cancel an order for legitimate reasons such as:

Product unavailability;
Obvious pricing or technical errors;
Failed payment authorization;
Suspected fraudulent activity;
Duplicate or unusual transactions;
Invalid shipping information;
Shipping restrictions; or
Material violations of these Terms.

If we cancel an order after payment has been collected, we will issue the appropriate refund in accordance with applicable law.

9. CUSTOMER INFORMATION

Customers are responsible for providing accurate and complete information when placing an order.

Before submitting checkout, please review your:

Name;
Email address;
Telephone number;
Billing information;
Shipping address; and
Selected merchandise.

If you notice an error after placing an order, contact us promptly at:

support@blushyglow.com

We will make reasonable efforts to assist, but we cannot guarantee changes once fulfillment has started or the package has been transferred to a carrier.

SHIPPING AND DELIVERY TERMS
10. STANDARD SHIPPING

For eligible U.S. orders with a merchandise subtotal from $0.00 to $69.99, Standard Shipping costs:

$8.00

11. FREE STANDARD SHIPPING

For eligible U.S. orders with a merchandise subtotal of $70.00 or more, Standard Shipping is:

FREE

Unless otherwise stated at checkout or in a specific promotion, the qualifying subtotal is generally calculated after applicable discounts and before taxes.

12. EXPRESS SHIPPING

For eligible orders where Express Shipping is available, the charge is:

$15.00

Availability may vary depending on:

Destination;
Product type;
Inventory location;
Carrier availability; or
Other fulfillment restrictions.

Available shipping methods and applicable charges will be shown before the purchase is completed.

13. SHIPMENT TIMEFRAMES

When Blushy Glow Lab provides a specific shipment timeframe, we intend to have a reasonable basis for believing that the merchandise can be shipped within that period.

If no specific shipment timeframe is stated, we will comply with applicable U.S. federal requirements governing Internet merchandise orders.

Federal rules generally require sellers to have a reasonable basis to ship within the advertised timeframe or, if no timeframe is provided, within 30 days.

If we later determine that shipment cannot occur within the applicable period, we will follow the delay, cancellation, consent, and refund requirements imposed by applicable law.

14. SHIPPING DELAYS

If an order cannot be shipped within the promised or otherwise applicable timeframe, we will provide the notice and customer options required by applicable law.

Depending on the circumstances, this may include:

Informing you of the delay;
Providing a revised shipment date;
Requesting your consent to wait;
Giving you the option to cancel; or
Providing the applicable refund.

If the merchandise cannot be shipped, we may cancel the affected order and issue the required refund.

15. DELIVERY ESTIMATES

Shipment and carrier delivery are separate stages of fulfillment.

A carrier's estimated arrival date is not necessarily a guaranteed delivery date unless expressly identified as guaranteed.

Delivery may be affected by events outside our reasonable control, including:

Severe weather;
Natural disasters;
Carrier network disruptions;
Transportation delays;
Holiday shipping volume;
Labor disruptions;
Government restrictions;
Incorrect addresses supplied by customers; or
Other unforeseen logistical events.

Nothing in this section limits obligations imposed on Blushy Glow Lab by applicable law.

16. LOST, DAMAGED, OR MISSING SHIPMENTS

If your package appears to be lost, damaged in transit, significantly delayed, or marked delivered when you cannot locate it, contact:

support@blushyglow.com

Please provide your order number and any relevant:

Tracking information;
Photographs;
Delivery details; or
Other supporting documentation.

We may coordinate with the shipping carrier to investigate the matter.

Any available remedy will depend on the circumstances, carrier records, our published policies, and applicable law.

PURCHASE POLICIES
17. RETURNS, REFUNDS, AND EXCHANGES

Our separately published Return and Refund Policy governs ordinary:

Returns;
Refund eligibility;
Exchanges;
Damaged-product claims; and
Customer-requested cancellations.

Customers should review that policy before purchasing.

Nothing in these Terms removes a statutory right or remedy that applicable law does not permit a merchant to waive.

Where applicable law requires a refund, the relevant legal requirement will control.

18. PROMOTIONS AND DISCOUNTS

Blushy Glow Lab may periodically offer:

Discount codes;
Promotional prices;
Product bundles;
Free-shipping promotions;
Seasonal sales; or
Other special offers.

Each promotion may include separate conditions involving:

Eligible products;
Minimum purchase amounts;
Expiration dates;
Customer eligibility; or
Usage limits.

Unless otherwise stated, promotional offers may not be combined and have no cash value.

We may reject fraudulent, manipulated, or unauthorized promotional use where permitted by law.

19. THIRD-PARTY SERVICES

Our store may rely on third-party companies to provide services such as:

Ecommerce infrastructure;
Payment processing;
Shipping;
Fraud detection;
Analytics;
Communications; and
Other operational functions.

Third-party providers may be governed by their own terms and privacy practices.

Blushy Glow Lab is not responsible for independent third-party conduct except where applicable law provides otherwise.

20. EXTERNAL LINKS

Our website may contain links to websites or services operated by third parties.

The presence of a link does not necessarily mean that Blushy Glow Lab owns, controls, or endorses that third party.

Customers should review applicable third-party terms and privacy practices before providing information or completing transactions outside our store.

21. CUSTOMER REVIEWS AND SUBMISSIONS

If you voluntarily provide a review, photograph, testimonial, suggestion, comment, or other content, you represent that you have the legal right to provide that material.

Submitted content must not:

Be knowingly false or misleading;
Violate another person's privacy;
Infringe intellectual property rights;
Be defamatory or unlawful;
Contain harmful software; or
Constitute fraudulent material.

To the extent permitted by applicable law, content voluntarily submitted for publication may be used by Blushy Glow Lab under a non-exclusive, royalty-free license for legitimate website, business, and promotional purposes.

22. INTELLECTUAL PROPERTY

Unless otherwise stated, original content associated with Blushy Glow Lab—including our branding, logos, written materials, graphics, photographs, designs, and other original store materials—is owned by or licensed to Blushy Glow Lab.

Using our website does not transfer ownership of our intellectual property.

Protected materials may not be reproduced, modified, distributed, sold, republished, or commercially exploited without authorization except where applicable law permits otherwise.

Third-party intellectual property remains the property of its respective owners.

23. PRIVACY

Our collection and processing of personal information are governed by our separately published Privacy Policy and applicable privacy requirements.

Customers should review the Privacy Policy together with these Terms to understand how personal information may be collected, used, disclosed, retained, and otherwise processed.

WEBSITE AND LEGAL TERMS
24. PROHIBITED CONDUCT

You must not use Blushy Glow Lab to:

Commit fraud;
Violate applicable law;
Misrepresent your identity;
Infringe another person's rights;
Circumvent security controls;
Introduce malicious software;
Obtain unauthorized access;
Collect personal information unlawfully;
Interfere with website functionality; or
Engage in abusive or deceptive conduct.

We may take reasonable steps to prevent, investigate, or respond to prohibited activity.

25. WEBSITE ACCESS AND AVAILABILITY

We make reasonable efforts to keep our online store available.

However, access may occasionally be interrupted because of:

Maintenance;
System upgrades;
Technical failures;
Security incidents;
Hosting outages;
Third-party failures; or
Other operational circumstances.

We may modify or discontinue website features where reasonably necessary.

26. WARRANTIES AND DISCLAIMERS

To the maximum extent permitted by applicable law, our website and online services are provided on an “as is” and “as available” basis except where an express or legally required warranty applies.

We do not guarantee that:

Website access will always be uninterrupted;
Every technical issue will immediately be corrected;
Every product will remain continuously available; or
Every website function will remain unchanged.

Nothing in these Terms limits a warranty, protection, or consumer remedy that applicable law does not permit a merchant to waive.

27. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Blushy Glow Lab and its representatives will not be liable for indirect, incidental, special, or consequential damages resulting solely from use of our website where such liability may lawfully be limited.

Any limitation applies only to the extent legally enforceable.

Nothing in these Terms excludes liability or consumer remedies that cannot legally be excluded or restricted.

28. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify Blushy Glow Lab against third-party claims resulting directly from:

Your unlawful use of our services;
Your material violation of these Terms; or
Your infringement of another person's legal rights.

This provision does not require you to indemnify Blushy Glow Lab for our own unlawful conduct where such an obligation would be unenforceable.

29. FLORIDA CONSUMER PROTECTION

Blushy Glow Lab operates from Florida and intends to conduct its business consistently with applicable Florida and federal consumer protection requirements.

Nothing in these Terms authorizes:

False product representations;
Misleading pricing;
Deceptive promotions;
Misleading shipping representations;
Unconscionable commercial conduct; or
Other unfair or deceptive business practices.

Nothing in these Terms is intended to waive any statutory consumer right or remedy that applicable law does not permit a merchant to waive.

30. GOVERNING LAW

Except where mandatory consumer protection law requires otherwise, these Terms and transactions involving Blushy Glow Lab will generally be governed by the applicable laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.

This provision does not remove mandatory consumer rights that apply under applicable law.

31. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or severed only to the extent necessary.

The remaining provisions will continue in effect.

32. SUSPENSION OR TERMINATION

You may stop using our website at any time.

Blushy Glow Lab may restrict or terminate access where reasonably necessary because of:

Fraud;
Illegal activity;
Serious security threats;
Abuse of our systems; or
Material violations of these Terms.

Termination does not eliminate rights or obligations that arose before termination.

33. OTHER STORE POLICIES

These Terms should be read together with the other policies published by Blushy Glow Lab, including our:

Where another policy specifically addresses an issue in greater detail, that policy will generally apply to the issue, subject to applicable law.

34. CHANGES TO THESE TERMS

We may update these Terms when reasonably necessary to reflect changes to:

Products;
Business operations;
Store functionality;
Payment systems;
Shipping practices;
Applicable laws; or
Regulatory requirements.

The most current version will be published on our website with an updated effective date.

Changes generally apply prospectively unless applicable law requires otherwise.

35. CONTACT INFORMATION

For questions regarding these Terms of Service, an order, or Blushy Glow Lab, please contact:

Blushy Glow Lab
2079 Blue Highlands Dr
Lakeland, FL 33811
United States

Email: support@blushyglow.com
Phone: (707) 337-7122